ADDRESS

1201 N Dixie Hwy #104
Elizabethtown, KY 42701



Hours

Monday 8am - 6pm
Tuesday 8am - 9pm
Wednesday 8am -9pm
Thursday 8am - 9pm
Friday 8am - 6pm
Saturday 8am - 6pm


Phone: (270) 982-1221
 

Our Policies

Customer Service

You, as a guest of the wellness center, are very important to us, and we want you to have a pleasurable experience. If you have any question or concerns, please don’t hesitate to let us know.

 

Check-In

Please arrive 10-15 minutes prior to your appointment. By arriving early, you will be able to relax and enjoy your experience for the full time allotted just for you. Our staff takes pride in running on schedule. A late arrival impacts their schedule greatly. Late arrivals will be subject to a reduced session in order to keep the day running smoothly.

 

Child Care

Due to insurance reasons, children are not allowed in the wellness center without an appointment.  NO EXCEPTIONS.

 

Cancellation Policy

We require 24-hour advanced notice for appointment cancellations and 48 hours for package cancellations. There will be a 50% charge for a “No Show” or late cancellation.

 

Product Returns

If you are not satisfied with a product that you purchased we will gladly exchange it for you, or give you a store credit. NO CASH refunds.

 

Deposits

Some services and packages must be reserved with a credit card. Any appointment consisting of three or more services requires credit card for booking.

 

Gift Cards

Gift card and gift certificates are non-refundable and expire 5 years from the purchase date.

 

Gratuities

For those wishing to show appreciation, gratuity envelopes are available at the Guest Services desk. Please note: Ntouch cannot process any credit card or debit card cash advances. Credit card and debit card transactions may only be processed for the exact amount of services and/or retail purchased during your visit. Gratuities are not included in the price of any single service or Gift Card.

 

Prices subject to change without notice.